Support
Something gone wrong? Tell us. We read everything, usually with a parmi in hand.
Email the front bar
rye@spruik.coTell us your username, your device (iPhone, Android or browser) and what happened. We aim to reply within two business days.
Questions people actually ask
Is it free?
Yes. No ads, no subscription, no in-app purchases.
Where do I get it?
The web app works now in any browser at https://chickenparmi.au/app/. The iPhone and Android apps are on their way through the app stores. It's the same app and the same account everywhere.
How is the overall score worked out?
You score five things from 0 to 5, in tenths: Chicken 35%, Sauce 25%, Cheese 25%, Crumb 10% and Chips 5%. The app multiplies and adds. Nobody, including the Official Reviewer, can type an overall in.
What's the difference between gold and blue?
Gold is the Official Reviewer (@chicken.parmi.adelaide). Blue is everyone else. Official scores are shown on their own and never averaged into the community score.
Why isn't my favourite pub on the community leaderboard?
A pub needs at least three community reviews to rank. Get two mates to go with you. It's for science.
My pub is missing from the map.
Email us the pub's name and suburb and whether it does a parmi (it does). We'll add it.
Can I edit or delete a review?
Yes. Open the pub, find your review and edit or delete it. You get one review per pub, so a second visit means updating the first.
How do I report a review or photo?
Use Report on the review. A moderator will look at it. If it's urgent or legal, email us as well.
I own a pub and don't like a review.
We understand. If a review breaks the house rules (fake visit, abuse, false claims), report it and we'll act. If it's just an honest opinion you disagree with, the best reply is a better parmi.
Does the app track my location?
No. When you press Near Me, your phone sends your current position to our server with that one request so it can work out the nearest pubs. It's used to answer that request and isn't saved or linked to your account. More in the privacy policy.
How do I delete my account?
In the app: open Me and choose Delete my account. It removes your profile, reviews, photos and lists straight away. Can't sign in? Email us from your account's email address and we'll do it.
I can't sign in.
You don't need a password. Enter your email on the sign-in screen and we'll send you a link (check your junk folder), or use Sign in with Google. Still stuck? Email us with the address you signed up with.